jm
justin` moodley

1 reviews | Active since Jul 2015

29 Jul 2015, 10:11

manager harrased me and comes to my company

I came to hifi corp to swop a phone, so the staff members swopped the phone for a gift card because according to the hifi policy we stock it we swop it . three days later I get a rude call from the branch manger MR (VERDIE ANDREW) saying I must return this card immediately I tell him im off and why are you being rude he tells me that's my business and tells me he knows me and where I work and his coming to my company,so I told him that im not at work he tells me im going there any way, 1stly what gives him the right to to come to my work place. I have spent thousands in your store as a customer , who gives him the right to feel that my personal life is any of his business . who gives him the right to tell my colleagues this is not healthy for business for do I come across you as a child or an uneducated person that stole or tried to run away.now I have to deal with people asking me why where they looking for you. unfortunately I don't know all the procedures the company as I am a customer not a staff member then he threatens me that people will loose their jobs as if I have friends working there or I *******ly did some thing . I sincerely hope this will be dealt with.

0
Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply29 Jul 2015, 10:53
Official
Hello justinmoodley,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 719202.

Thanks and kind regards,
Customer Resolution Center