1 reviews | Active since Jun 2015
Lie about the stock and now I sit with a problem
I have been to the Hi-fI Corporation store in sturbensvalley, New Store. I got a quote for the insurance on a Pioneer Amplifier. I asked the sales lady if they have stock in the shop and she said yes they have lots of stock. So I got the quote and send it off to the insurance. The insurance pay out the amount of R4999 for the amplifier. This morning i phoned them to tell them i will be fetching the Amplifier. They then told me they dont have any stock since last week. So she **** to me because where is the lots of stock. I can now not buy amplifier for R4999 because they dont have anything on the floor for this amount. The insurance is not going to give me more money. I asked the manager if he can then give me discount on the one I got a quote on a discount seeing that it is on display. His words was 5% that R250. Does he really think I am that stupid. What am i suppose to do now. I think the retail must give me something now for the amount of R4999 like the quote I got for the insurance pay out
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 720139.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 720139.
Thanks and kind regards,
Customer Resolution Center
