SS
Suraksha S

1 reviews | Active since Nov 2015

05 Nov 2015, 13:19

Lid of the Juicer was eaten by the Grinder

I bough the Melleware Juicer on the 24th of September. Really loved the fact that i could make my own juice until one day the Melleware Juicer Lid started grinding with the carrots and apples into my juice. Took it back as itr has a 2 year warranty and was called today to say that the Melleware company says that i dropped the lid and thats how it broke. They refuse to give me a refund as well as i was told that i must just buy another lid. this is unacceptable. i did not drop the lid and i could sue them. if i had drank the juice with the plastic all floating in the juice i could of got really sick. they are lucky that i did not drink it.<br> <br>

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Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply05 Nov 2015, 14:42
Official
Hello Surakshas,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 721247.

Thanks and kind regards,
Customer Resolution Center