1 reviews | Active since Jun 2015
Kelvinator Tumble Dryer faulty from day 1!!!!!
We purchased a Kelvinator tumble dryer from hi-fi corp luckily I bought extended warranty as the dryer have not been working from day 1. Within the first couple of months the unit was in for repairs several times. The last 3 months I reported the faulty unit 4 times and the technician was at my house a couple of times without fixing the problem. Today the technician finally replaced a faulty belt an I was hopeful but the first time I used the tumble dryer it did not even run a full cycle before showing an E2 message. I am fed up! I now have to report the fault AGAIN and wait another 3months! What can I do? I am desperate to have this issue sorted. I will never again buy anything from any hi-fi corp again as the after sales support is terrible!!! And I will never buy any Kelvinator products from any supplier again!!!!!!
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718426.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718426.
Thanks and kind regards,
Customer Resolution Center
