Keep purposely disconnecting calls

I purchased a Hisense fridge on Friday 4/12/15 and was told that delivery would take place on Monday 7/12/15<br> On Monday I was called and asked if it is in order for Tuesday, this after I had rearranged my schedule to be home to meet them.<br> It was then rescheduled for Wednesday with an apology from the store manager and I was told that they would hand my delivery fee back to the delivery person to give back to me to make up for the inconvenience.<br> Wednesday I had to call the store to ask them when I could expect delivery. I eventually got the fridge, no delivery fee refund as the delivery guy knew nothing about it.<br> The fridge light does not work. So today, Thursday a day later, I have literally called the Cape Gate store 20 times to inform them about this and get a replacement fridge. <br> EACH time they answer the call and then immediately disconnect it!!! <br> Is this how Hi-Fi Corporation does business and treats their customers???