RP
Rustan P

1 reviews | Active since Nov 2014

26 Jul 2019, 14:19

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Almost 3 weeks ago now, I requested that an invoice be sent to me from a purchase I made. Ever since then I have been waiting. I have called the store almost every day and the manager has been busy or in meetings. The store assistant thats been trying to assist me has been helpful and explained to me that only the manager can get the invoice for me. All i would like is for the invoice to be sent to me, give me feedback or something. Apparently you guys are short staffed but then why the hell are the managers sitting in meetings all day. I am literally at a point where I feel like just throwing in the towel because it is very frustrating. I am not in capetown and unable to pop into the store thats why I am requesting it to be sent to me. All i need is the invoice so that I can proceed with an insurance related issue. This is my hold up now and I am actually fed up of this back and forth. Can someone please resolve this issue ASAP!!!

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