Horrible service from Hifi Corporation.

I ordered a Chest freezer on Sunday the 14th of June, delivery of a damaged product took place on Tuesday the 16th of June. I sent it back straight away, and asked customer care to make sure the freezer will be delivered on Thursday the 18th of June as I was expecting a Kudu (buck) to be delivered on Thursday and the meat needed to be frozen shortly after delivery. A promise was made by the customer care consultant to phone me back- I am still waiting for that call. I let it go however as the delivery company phoned me on Tuesday afternoon, stating that delivery will take place on Thursday between 8am and 7pm. I again got a phonecall on Wednesday stating that my item will be delivered on Thursday between 8am and 7pm. Which acted as reassuring confirmation that my meat will not go to the bin.

Guess what? Hifi Corp again didn't deliver as promised!! I am now sitting with a decomposing animal with no resolution or even decency to apologize or resolve the problem.

Hifi corp, you are an absolute disgrace to the good name and experience online shopping provides to millions.