Horrible Service

We sent faulty TV (which is under warranty) in for repairs early December 2014 whereby I was given a 3week turn around time. We had been lenient and gave them ample time in addition to the 3wks for the repairs to be done but was given 1excuse/lie after the other after confronting them I was promised a brand new TV because according to the clerk they were unable to fix it. We even spoke to the floor manager who promised swift resolution would take place and TV would be delivered within a day. Now we are given a story that we need to submit 1document after the other. <br> <br> This abysmal level of service makes me regret purchasing from hifi corp and I would think twice before doing so again (and suggest everyone else do the same, save yourself the hassle). All that I want is a new TV or the purchase price of my TV The next step I will undertake is to go to the print media as I refuse to be taken for a ride. If hi-fi does contact me I don't want stories I want confirmation that I am getting what is due to me.<br> <br>