Horrible service

Last year December I did an application at hifi Corp woodmead I was approved and I wanted 2 TVs and a fridge. When I went to pick the TVs up they told me they did not have the TVs on stock we changed one from Sansiu to sinotec but did not receive the other.

I called to ask if I can change the pick up store from woodmead to Menlyn I was told they will call me back and they never did.

This past Monday I went there to go change the TV and fridge that I never received but have paid for. I was told they have a stock take so the system is not working. I called on Tuesday to ask about the stock take they said it has been finalized, I went there only to be told they haven't finalized the stock take however I must write down what I want and they will prepare them for me so that when I come following day I just sign n pick up.

I got there today at 3:3 and it seemed like everything was fine we did a quote again of what I wanted and the sales guy left I waited for 2 hours without anyone informing me of anything.

At 5:40 I went looking for the lady at finance when I found her at the back she says it cannot be done today. When I expressed my dissatisfaction she told her friend to go pack her bag. While I was still talking to her she went to the back and took her bag never did she take the blame but she kept on saying that it's her manager. The manager was in a meeting the whole day n when I asked her why she couldn't tell me that her manager was in a meeting n why she had to tell me 2:3 hours later she could not tell me.