Horrible Customer Service

I am so disappointed with the level of service received from your team. I place an order for a single bed set . i was told my delivery was going to be on the 17th March . To my shock in the morning of March 17th I was told that the bed was out of stock from the supplier and they only delivered my head board. When i sent an email to ask for the timeline of when will the bed be delivered , noone responded. I sent a second email and asked for feedback , i was sent a catalogue to choose a different bed and all the beds on the catalogue are way more that i budgeted and was told i would have to pay the difference . I cannot afford that . Why advertise something and accept payment for something you guys know it is iust of stock. This has been such an inconvenience and noone cares. My entire home is furnished with furniture purchased from you store and to be treated like this is really disappointing. I have had to cancel my travel plans so I can accept the delivery and noone is giving me answers on when the bed will be delivered nor a way forward