Hisense TV & HiFi Corpation Disappointing

I bought a Hisence TV from Hifi Corp Springfield Branch in Durban less than 3 months ago. After opening the product and following the Manila on setting it up its took less then a week for the tv to not function properly. It’s started freezing and restarting in its own.

Going back to the “Home Screen” or “ Welcome” screen. Restarting while I’m in the middle of watching a show. This has been happening ever since I unpacked and plugged in this product. I spoke to the sales man in the shop telling him that this product has been giving me problems ever since I bought it and I have not had time to bring it to store as I am a busy individual.

I have had no help from Hifi Corp or Hisense as the salesman told me he will “try” send a technician out because this brand is covered under warranty for 4-5 years “if the can’t fix it they give you a new one” he said when I bought in store.

I am very upset and unhappy with the service of Hifi Corp and the brand Hisense as I was told it’s a reputable and trustworthy brand.

I have not ever experienced this with any other sima**** product.

Hisense and Hifi Corparation have totally disappointed me as a customer.