Hisense Refrigerator

<p>Please note that we were dealing with Lauren Botha at Hi-Fi Corporation Southgate branch.<br />I would like to know why should the light bulbs be replaced when we have purchased the fridge on the 29 March 2016. <br />As per Lauren Botha she logged a call with the technician on the 20 April 2016 a few days later the technician came out and advise why should we replace the Light Bulbs when this is a new refrigerator. <br />The Technician of Hisense told us to tell Hi-Fi Corporation to replace the Fridge which we have advised the to. <br />They were dragging the process for more then six (6) months so the we could not claim.</p> <p>The customer protection act states : If goods or products are of inferior quality, unsafe or defective, the consumer are permitted to return the goods to the supplier without any penalty and at the suppliers risk and expense within a period of (6) six months after receipt.</p> <p> I am therefore not happy with Hifi Corporation as there staff are *********** and not taking pride in there job.</p> <p>Why in the first place are we supposed to replace light bulbs when the fridge is not even a month old.</p> <p> Spoke to the branch manager and she told me, she dont understand why the process was taking so long. She confronted Lauren Botha whilst i was on the telephone with her. The response she provided was the light bulbs were supposed to be change. I am telling you guys these light bulbs were not supposed to be giving problems. I insist that I dont want to deal with Southgate Branch because all staff are *********** I need a response ASAP. because its a year almost and not one of the staff at the southgate branch can do a follow up on query. <br /> <br /> </p>