HISENSE 32\ TV"

I bought a tv from them Friday afternoon 18th September 2015.<br> The security switched it on and off... When i got home, set up the tv when i switched it on to find the screen is \broken". I called them immediatly left messages for store manager to call me back i have called all weekend. And again today still waiting. I spoke to a lady at the store saying that the TV was handled hard handed... ( I BROKE THE TV ) I paid for the extended warrantee i have no home insurance... I mean I just bought in FRIDAY... REPORTED THE PROBLEM THE VERY SAME DAY!!! NOW i must pay for them to give a quote that's R350.00 and IF i accept this i will have to pay for the full repairs... THAT TV WAS HANDELED WITH CARE!!! IT DID NOT FALL"