1 reviews | Active since Jan 2015
HiFiCorp South Gate Mall
<p>I came to one of your stores (South Gate Mall, HiFi Corp) last week Tuesday 08 August 2017 @12pm, a lady by name of “Lorraine” attempted to assist with my query. Her service was utterly poor for lack of a better word. She told me that she coming back she’s going to look for my receipt because the store has migrated from one system to the other.</p> <p>What’s mind boggling why should I suffer as a customer? To date I have not logged my query. My stove is still switched off and obviously the technician cannot come assess/check my stove. And what irritated me more I waited for her for an hour and 30 minutes until one of her colleagues came to me and tried to help find my receipt. Her colleague could not find “Lorraine” never mind the receipt, which demonstrated to me as a customer that I don’t come first, her personal things come first.</p> <p>By the way to-date (6 days later) I am waiting for them “HiFiCorp South Gate”to give me a call???</p>
