HIFI Online shopping isa BIG ****

I recently placed an order on HiFi Corp’s online store and made full payment at the time of purchase. However, despite receiving confirmation of the order, the items have not been delivered, and it's been well beyond the expected delivery timeframe. I’ve attempted to contact customer service multiple times, only to be met with delayed responses, vague answers, or no response at all. This experience has been frustrating and disappointing, as I trusted HiFi Corp with my purchase and money. I’m left without the goods I paid for and feel completely disregarded as a customer. HiFi Corp needs to improve their communication and delivery processes to ensure that customers receive their paid-for items promptly.

Despite making numerous calls and escalating my complaint, I am now being ignored by both the team leader and the manager. It’s beyond frustrating that after paying for my order and not receiving the goods, the very people who should be addressing my concerns have chosen to ignore me. This lack of accountability and respect is unacceptable and has left me feeling entirely disregarded as a customer. I urge HiFi Corp to step up, address my issue, and take immediate action to resolve this situation.

It's starting to feel like the owner of HiFi Corp needs my R1100 more than the billions he already has because, despite repeated calls, follow-ups, and emails, I still haven't received my items or a refund. It's incredibly disappointing and frustrating to see such a lack of responsibility from a company of this scale. I trusted HiFi Corp with my hard-earned money, only to be left empty-handed and unheard. This is beyond unacceptable—customers deserve respect and prompt service, no matter the amount spent.