Hifi Corporation’s online department gives nonsense service to customers

I purchased a TV and Soundbar online from Hifi Corp, requested for me to pick it up at Fourways. This was Saturday the 7th Jan.

It’s Thursday the 12th of Jan and I still have not received my products that have been fully paid for. I’m using my petrol to drive to Hifi Corp Fourways everyday to seek progress and I always leave empty handed. I’m the one that has to follow up, no one is contacting me. I am without a TV and I’m frustrated. Mbali Skhosana who’s been ‘supposedly’ helping me does not answer the phone and does not respond to emails. I want my refund or my product before end of business today. If you can’t help me allow me to purchase my goods elsewhere.