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ZM
Zinhle M

1 reviews | Active since Oct 2022

16 Feb 2025, 17:20

HiFi Corporation has the ****TIEST CONSUMER SERVICE YET!!

On the 8th of February, I bought a single bed to furnish the flat I moved into as a postgrad student. So yes, the bed was urgent. Today marks 10 days and I STILL HAVEN'T RECIEVED THE BED. I have tried to email the address listed and its just been an uphill battle. My scheduled delivery date was the 17th and on Friday i received communication that the highly anticipated delivery will be delayed even further. I was promised a call - and NO ONE has called or tried to contact me with a resolution. I also went onto to Facebook and I'm forced to interact with a ChatBot, This whole experience has left a bitter taste in my mouth. There hasn't been a way to track how long the delivery will take, where the package is or any sort of indication. Having sourced many items from HiFi Corp before and this is my first online purchase and the ****TIEST! I feel trapped almost cause they have my money and i don't have the bed.

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Replies (2)
ZM
Zinhle M's update17 Feb 2025, 10:10
Reviewer Update
There hasn't been any change with the expected delivery time or date! What a let down ! No one has even called to ask or say anything. I just want the bed
ZM
Zinhle M's update18 Feb 2025, 19:26
Reviewer Update
The promised delivery date was the 17th and then moved to the 18th. Guess where I will be sleeping again? The cold floor in the pouring rain. I got my period and in the midst of all the pain and discomfort I'm forced to sleep on the floor. This is just inhumane at this point. I have spoken to the client liaison clerk and she told me that she would revert once she hears back from the warehouse. There was said to be a bed coming from Welkom I am all the way in Potch. These people are ****s, selling items they don't keep stock of. 10 DAYS later and NO BED