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Fezeka N

1 reviews | Active since Dec 2021

30 Dec 2022, 16:39

Hifi corporation Eastgate - Worst customer service ever!!!

Absolutely ridiculous service received at this particular branch of Hifi. I usually do my shopping at the much customer friendly branches of Woodmead and Cresta. This was my first time at the Eastgate mall branch and I was shocked at the utter disrespectful and unhelpful behaviour of the sales consultants, particularly the male consultant who went on to dismiss me when I was ready to purchase a few items but he was more interested in flirting with some young girls instead of assisting paying customers. The consultants were clearly in holiday mode as I could not get any of them to assist me with my query. Thus I quickly put down my items and left that store. I will definitely not be returning to that branch again. A course on customer service is definitely desperately needed there.

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