SK
Shaheed K

1 reviews | Active since Nov 2019

03 Feb 2020, 16:28

HIFI CORP WORST EVER SERVICE

So I Apl**** For Finance On A Xbox One S ...

GOT The Mail Saying Iv Been Approved Fr 21000 I Have To Go To Westgate Branch With My I.D , LATEST PAYSLIP AND 3MONTH BANK STATEMENT . Fine etvto the store handed my docs to be told eveyyhing is aproved i must et a sales persin to assist me . After getting the xbox and 3 games i was told that they epuld call me later to finalise , i asked ZAIN AT THE BRANCH Why he told me to do my shopping if i cant take the goods he said just a last step for head offive to aprove then he will call . I drive back home the next day zain calls me saying HE FORGOT TO SCAN BACK OF MY I.D AND HEAD OFFICE NEEDS THIS I WAS ****ED HE SAID TO TAKE A PICTURE AND SEND IT WHUCH I DID . THE MONDAY I GET A CALL FROM THSILOGELO TSIMANI SATING TO SEND A PIC OF THE BACK OF M I.D AGAIN IMAGINE LIKE A FOOL I SEND IT . AT 16:05 I SEND TSOLOFELO A MAIL ASKING FOR FEED BACK AND SHE SAYS THEY DONT ACCEPT PICTURES I MUST SCAN AND SEND MY I.D. IF I DIDNT MAIL HER I WOULD GET NO RESPONSE. SO WHAT WAS THE POINTS OF GOING INSTORE WITH THE ORIGINAL DOCS NOT TO BE USED AND THEN CALLED TO SAY THEY NEED MY I.D . From being approved to being told to do y shopping then be told they will call me to tell me if i can take the goods then to be told they forgot to scanmy id and be asked to take a pic of it then be told tjey dont accept pics .

SO BASICALLY I WAS MADE A FOOL OF . DROVE ALL THAT WAY FOR NOTHING STILL TO BE GIVEN THE RUN AROUND M WOW THANKS FOR NOTHING HIFI CORP . THANKS TSOLOFELO AND ZAIN FOR ****ING MW AROUND AND MAKING ME DO UR JOB AND STILL HAVE NOTHING BUT REGRETS .

WORST SERVICE EVER !

POOR CUSTOMER SERVICE .

PATHETIC. AND IF ANYBODY FEELS LIKE IM LYING FEEL FREE TO CALL ME ***

0
Replies (2)
SK
Shaheed K's update03 Feb 2020, 16:33
Reviewer Update
Oh 3 days later . No help . No nothing . For something so simple
SK
Shaheed K's update03 Feb 2020, 16:35
Reviewer Update
Oh 3 days later . No help . No nothing . For something so simple

App**** on the 29th jan 2020 online . Went to the store in the 1st feb 2020. 3rd feb still no change for simething Zain forgot to do .

Shame