HiFi Corp takes your money then never delivers.

So I have ordered online and paid and today I am in my 6th day of the 2-3 working days delivery period. I cannot get hold of their customer services. Their online platform just say lay a complaint which would be would take 24 hours but we all know what that means. Now if you cancel it will then take 7-10 working days for them to pay your many back, need I say more. now I am currently without a fridge and thousands of rands out of pocket. Where am I gonna get a fridge before Christmas? I am never buying at HiFi Corp again.