HiFi Corp Sold Me a Faulty Hisense Fridge – No Lasting Solution After 3 Repairs!

I bought a Hisense double door fridge (cash purchase) from HiFi Corp Mall of Africa in December 2024, and it has broken down three times in less than a year.

The fridge stopped working at the end of July 2025, and HiFi Corp arranged for technicians to fix it in August. A few weeks later, in October, I had to report the same issue again because it was not cooling properly. After another week’s delay, a technician came out to fix it.

Now, as of 11 November 2025, the fridge has stopped working yet again. This is extremely frustrating and disappointing. I trusted HiFi Corp to sell me a reliable product, yet I’ve had constant breakdowns and temporary fixes instead of a proper solution.

I expected HiFi Corp to take responsibility and arrange for a full replacement or permanent resolution. However previous encounters made it clear they would try and find a reason to blame me and protect themselves. A product that fails three times in under a year is clearly defective, and customers should not be left to struggle after paying cash.