Hifi corp online service allows purchase of items out of stock and then fails to inform client at all. Client has to complain numerous times first before any sort of contact was made.

Worst online service ever. I ordered a phone online because there was no stock in my town. I got phoned 12 days later, 6 working days, after numerous complaints that there is no stock available. After 12 days I am hearing this now. No contingency plan no nothing. They allow me to order a phone that is out of stock. Takes my money and then phones me 12 days later to inform me there is no stock. Will I ever even have been phoned if I dis not complain numerous times. I think not. Worst 'don't care' attitude I have ever witnessed from such a big company claiming they are so good with customer service. This is absolutely ridiculous.....very unhappy with this *** service