DW
Dennis W
1 reviews | Active since Jan 2012
28 Feb 2022, 09:09
HiFi Corp Online
Ordering Online and In-Store Collection is supposed to be a smooth and easier alternative. But if its a Sunday and clearly no one in the shop feels like working that specific day, then it becomes a bit of a nightmare. I eventually simply walked out and left empty-handed rather than to continue arguing with staff after they were somehow "looking for my order" without asking me for the order number and describing their attitude seems a like waste of time on this platform. I simply could not believe what I was witnessing happening in front of me. Really sad that such a system gets rolled out all across the country, quick and effective, just to be ruined by a few individuals.
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Dennis W's updateReviewer Update
01 Mar 2022, 15:00So, after writing this. I get a call from the manager of HiFi Corp Atterbury, highly annoyed with me, stating: "I don't understand the complaint, please explain"
Requested a refund, probably going to have to wait a while, but that's fine. What is not ok is continued horrific customer service and straightforward bad attitude. I'm not expecting miracles but this is just ridiculous.
Requested a refund, probably going to have to wait a while, but that's fine. What is not ok is continued horrific customer service and straightforward bad attitude. I'm not expecting miracles but this is just ridiculous.
DW
Dennis W's update01 Mar 2022, 15:00
Reviewer Update
So, after writing this. I get a call from the manager of HiFi Corp Atterbury, highly annoyed with me, stating: "I don't understand the complaint, please explain"
Requested a refund, probably going to have to wait a while, but that's fine. What is not ok is continued horrific customer service and straightforward bad attitude. I'm not expecting miracles but this is just ridiculous.
Requested a refund, probably going to have to wait a while, but that's fine. What is not ok is continued horrific customer service and straightforward bad attitude. I'm not expecting miracles but this is just ridiculous.
