Hifi Corp is ******* and liers

I went to to Hi Fi Corp and bought a 12' and a radio speaker combination. When I wanted to have it installed but saw the sub is too big for my boot, and the radio did not have CD player function. Now not wanting the goods having NOT installed anything at all I phoned beacon bay branch explained everything. The lady told me no problem come in with the receipt and it will be okay. I drove in 30km from out of town sick as a dog to get to the store and be told. They will only take the goods back if I supply a letter from a fitment centre stating that the radio and speakers have not been installed. This is not what was told to me on the phone. The fitment centers want to either charge me between R150 to R200 to look at the goods and write said letter or they dont want to get involved. Any lay person can look at the goods and see the wires are still originally wrapped, there is no evidence on the speakers or radio that *****s have been used the *****s show no signs of being used and the sub speaker is still in its sealed plastic cover.

Also I was supposed to have paid only R749.00 for the goods but on my bank charges they took R997.00

They are so ******* and a bunch of *******

I want clear action to be taken against them