Hifi corp down the drain

The worst service ever. Remind me to never buy online from them again.

I have bought a movie box from them online 08/10. With delivery time 2-3 working days. It has been more than 8 days with no delivery. I received no confirmation of payment email. The help desks does not come back on chats, his name is Stewart. When asked about it, he just does not reply. Eventually after trying at least 5 times to call their call centre a lady gave me the tracking details. And it turns out the tracking details are wrong. When asking the help desk, steward does not even reply.

Hello Peter please help, because Hifi is not going to