Hifi Corp Cresta. Pathetic.

Guys, if I could give a negative star, I would. Hifi corporation CRESTA???! My God, some of the worst service I’ve received on both accounts. It’s almost as though they’ve picked random people off the street and asked them to put on a uniform and start work immediately. Firstly, no product knowledge from the staff and hardly audible. Secondly, sales consultant tells me what I’m looking for is not in stock (But I called two days ago to check). After telling him this he says “ oh, let me go check then” Like?? Was checking not the FIRST thing one would do.Thirdly, after spending 20 minutes in the store & they are making copies of my ID, taking down my delivery address etc THEN they tell me, “sorry we’re offline, we can’t process your order”. LMAO! Whaaaat?! They discuss in front of me “What are we going to do now?” Uhmmm… I don’ know . SHOULD I HELP YOU GUYS BRAINSTORM??! Close this store for a day & take these people for a Customer Service course. They desperately need training, the Manager too. A bunch of unprofessional people.