HiFi Corp Cannot Deliver their promises

I ordered an item online on February 12th, it was stated 2-5 business days for delivery, it is now the end of February 19th and I have yet to receive it. That is now the end of 5 business days, the help centre is absolutely useless. You have cost me, as the client, more money by having people on standby to receive and set-up. YOU ARE A JOKE!!!!!