HIFI Cooperation Horrible service

I am very disappointed with the poor service and lack of accountability from Hifi Cooperation's , I purchased a Tv on the 27 March 2026, They failed to deliver it on time, on the 07 April 2026 at 11h11 I was happy to receive a delivery sadly at 12h32 they collected the TV again saying it if for another customer mine was delayed at that time I had already unboxed it, The Tv had to be taken and I had to wait again, after so many follow ups, 16 April 2026 I received a delivery on the TV the box was damaged on one side I didn't think much i was happy to get my TV after a long wait, the delivery people placed the TV on the floor and took a picture from the side that the box was not damaged, I signed papers and went to work, later when I returned I unboxed the tv and plugged it, the TV had ink on the corner edge and I informed their customer service, I have never experienced such a horrible service, the joy of buying a new TV is gone and Hifi does not take accountability they do not want to exchange the TV, the team took pictures from one side because they knew what they did, I regret buying from them, I purchased a 65 Orion TV R5999 Order no *** Reference for the call logged ***, Please come and collect your damaged TV and send me the undamaged product you know you delivered it like that, you did not even offer to open the TV and plug it in my presence because you know what you guys do to customers and I am sure I am not the only customer.