HI FI VERY POOR SERVICE

I hAVE PURCHASE A SANSUI 60 INCH SMART TV ONLINE AND THE TV ONLY WORK FOR 9 MONTHS AND I HAVE BEEN LOGGING COMPLAINTS THEY KEEP ON SAYING A TECHNICIAN WILL COME AND ASSIST UNTIL THIS HOUR NO CONTACT OR RESPONSE FROM ANY ONE IF YOU CALL THE CUSTOMER CARE LINE THE SAME STORY A TECHNICIAN WILL CONTACT YOU THE CUSTOMER CARE AGENT WHO ANSWER THE PHONE DONT HAVE TELEPHONE ETIQUES SNIFF AND CAUGH AND CHEWING GUM WHILST YOU ON THE LINE SPEAKING TO THEM ...VERY VERY POOR SERVICE FROM SUCH A BIG OUTLET I AM VERY DISSAPOINTED.