1 reviews | Active since Dec 2016

04 Dec 2016, 12:15

Hi-fi desperation

<p>On black Friday I purchased the dstv special from hi-fi Corp. online. The order was successful and the money was taken from my bank account . When I logged back in my order was cancelled...the start of the worst customer service I have ever received. I sent two e mails that Friday telling theme what happened..no response. considering black Friday I left it untill the Monday. I have called every single day since then to find out when I will receive my order..only to be told to send proof of payment..or that somebody will call or ..etc. One week later..I still have not received one phone call or email in response to my numerous calls and mails. I have even resorted to sending Facebook messages only to relieve more empty promises. all I expect is to relieve the goods I ordered and paid for. Had I knownot buying from Hi-fi Corp would turn out to be such a disaster I would have paid the R100 extra and purchased from the very dependable takealot. I actually feel totally desperate and don't know how to get these people to supply me what I have paid for. I really hope this serves as a warning to people to never ever purchase from Hi-fi Corp. .especially not online. I have purchased almost everything electronic in my home from them and after this I will never spend another cent in Hi-fi Corp. purely because they do not care about their customers!!! I will tell everybody I know what has happened in order to spare them the same experience!!!! expecting delivery of goods you have paid for is not unreasonable...in fact I will even collect them....if somebody would just sort my order out...1 week and counting . ......</p>

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