Hi-Fi *******ion with BAD SERVICE

I have taken my broken Tablet to Hi-Fi Festival Mall as I had insurance cover with them. It's been 2 months with no communication or whatsoever, just to inform me of what was happening with my device. Every time I call the store, I kept getting empty promises that they will call me and give me the feedback. I went to the store to find out what was going on and to my surprise, the Store Manager could not track the location of my device. If you want peace of mind, stay away from Hi-Fi *******ion STORE, horrible service and they are very quick to take your money but help. I am still without my device, almost on the 3rd month.