1 reviews | Active since Feb 2023
HI FI CORPORATION TOOK MY MONEY AND I HAVE NOTHING TO SHOW FOR THAT!!
HI FI CORPORATION COMPLAINT - ORDER *** On 11 January 2023 I purchased a TV online. On 13 January 2023 I've received an email to say that there was a pricing error, I cannot get the TV for the advertised price. I've rep**** twice to the email and include the Customer care in the mails. No luck, no one came back to me. On 1 February 2023 I went into the Hi Fi Corporation branch in Kimberley to purchase a laptop and a printer and went to see the Branch Manager of that Branch, Mr Thamsanqa. He promised me to phone me back the very same day. I am willing to change and take another TV. Remember I already paid for it! It's 6 days later I did not receive the promised call from him. I followed up this Morning once again, he promised me to phone me back, he just need to speak to Head Office, again I did not receive a call! In the Kimberley Branch I were surprised to find out that there were no pricing error, they sold the advertised TV at a lower price, the product were discontinued... I have some trust issues Hi Fi Corporation!! Advertised as R5,999.00 and paid for R6,119.00 on 11 January 2023. Almost a month now and no one came back to me after the first email received from them. So they are sitting with my money but they also do not react, they prefer to ignore the matter. No luck when I phoned *** this afternoon. They are not helpful at all and when I asked the Lady to phone me back after a loooooong call then she rep**** with, no we are not allowed to make any outgoing calls. You Guys needs to seriously wake up, I will never purchase anything from you éver again. You are sitting with my money and I have nothing to show for that. And I am willing to change and take another TV but you cannot reply via emails or calls. Is this how your Business works??? ZERO OUT OF 10 FOR HI FI CORPORATION!!
