Hi-Fi Corporation has the worst online store and service.

I ordered a bed on the 24th of February, the bed still not delivered. They kept on telling me that they are waiting for their supplier, but why would they have an item online when they don’t have it in stock. On the 5th of March, I took it to X to complain then only I received an SMS saying that my order will be delivered on the 10th of March. On the 10th of March at 12:04, I received an SMS saying my order is out for delivery and I will receive a link to track my order. On the same same day at 21:20, I received 2 SMSs, one with the link and the other saying my order could not be delivered and I will receive a new delivery date. No one is telling me why my order is being delayed, they just told me that I will receive a new delivery date. Yesterday on the 12th of March, I complained again, then I received an SMS again telling me that my order will be delivered on the 17th of March, still no one is telling me why my order is being delayed. This morning I received a call and they were just telling me that my order will be delivered on the 17th when I asked that lady why order is delayed she said she doesn’t know and she will ask the warehouse and get back to me, I am still waiting for her to call me.

In 2022, I bought a Samsung 50” smart tv on their website and the same story happened, I had to opt for a Hisense TV because of their incompetence and their false advertising.

Please stay away from them, they’re such a huge organisation, but they’re running it like a tuck shop, I’m really disappointed and I am not a happy client. How does it take almost a month for an order to be delivered, I am in JHB, it really should not be like this