Hi Fi Corporation Has No Communication With Customers

The level of incompetence for Hi Fi Corporation sets a new bar. Ordered a DVD player online on Monday and as per tracking it was supposed to delivered on Thursday (latest Friday). There was no communication with me (client) whatsoever and they "apparently" captured the wrong delivery address. The only problem is, when I phoned this morning (Friday) to Hi Fi Corp customer care & directly to RTT Couriers, they had the correct delivery address. They further **** & said they came to my house & nobody was there. After 2 days of total silence, only when I phoned they want to deliver as the package was sent back to returns.

Ordered Online(JHB) Delivery Adress: Durban