Hi-Fi Corporation

Purchased an HP laptop for my daughter Feb 2019. Lid clip broke in June this year. HC claim negligence which I dispute 100%. I accept the item is out of warranty so i handed it in for repair quote 16/06/2020. No contact with us so I had my daughter drive through to branch and check. At 1st had no record of item and after much searching acknowledged they did book it in. Quote was in excess of R2000 which I declined. To date , still waiting for laptop to be returned. Not acceptable from a listed company. My daughter had to borrow another laptop to complete online university assignments. Very bad service. PS, explained my issue to a pc repair guy and he knew the make of laptop before i even told him. Apparently common issue on Hp's.