Hi-Fi Corporation don't care about customers

I bought a TV last year February & took a 2 year extension insurance, I took my tv for repairs on 05/07/20 got it back on 30/07/20 with the same problem, I took it back on 31/07/20 & on 15/08/20 the store took it back for repair as it was still not fixed, I was told that the insurance replaces it when it's taken back for the 3rd time, I still have no TV.