Hi-Fi Corporation Did not process my online order

Item: Hi-Fi Corporation
Rating: 3
Author: Shashi S

I placed an online order on 29/03/2016 for a Tamron lens. I incorrectly selected South Gate as the store to collect, however, Julien from the store called me and told me that she will send my order to Springfield Park. This was never done and I still don't have my lens. Very disappointing. Order #***

Helpful (0)

Replies (2)

Hi-Fi Corporation's replyOfficial

03 May 2016, 10:13

Good day Shashi

Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.

Your reference number is 725704.

Thanks and kind regards,

Customer Resolution Center

Hi-Fi Corporation's reply03 May 2016, 10:13

Official

Good day Shashi

Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.

Your reference number is 725704.

Thanks and kind regards,

Customer Resolution Center

Shashi S's updateReviewer Update

05 May 2016, 10:05

I was given a call from Hi-Fi Corporation in Springfield Park stating that they have to cancel my order because there is no stock. Hi-Fi Corporation needs to have a proper system in place - If there is stock showing on their system and a customer orders something - they should deliver. Very disappointing...

Shashi S's update05 May 2016, 10:05

Reviewer Update