Hi-Fi Corporation and Hisense broken TV promises

<p>I have been mislead into believing that my new TV less than 4 days old will be repaired , and that I will recieve a quote for the repairs, months later im being told to come and fetch a broken TV at the store. All this time and money wasted. Im shock - ed !!! </p> <p>I bought a hisense television from HI Fi Corporation in cash in June 2016 , when I switched it on , it had a crack in the screen. I took it back to the store , the store claimed it was my fault, and is not covered by the guarantee. I then purchased another TV set same model , also in cash. I booked in the broken TV , at a fee off course. I finally received a call in february 2017, from an employee who asked me , when am I coming to fetch my broken TV? when I asked why it wasnt fixed yet , when they created the impression that It can be fixed, and they will phone me with a quote which never happened either , she rudely passed the phone to another employee, who advised that they dont have the parts. I then asked did you not advise that you are gong to send it to the manufacturer to which she rep**** very casually as if its a broken toy, " oh they dont have a screen to fix your TV" </p>