Hi-Fi Corporation and Courier IT should shutdown and join the circus.

On the 17th of December i placed an order with Hi-Fi Corporation. I get a text the following day that my package is on the way. The package never arrived. I assumed it's Friday and the weekend is here. On Wednesday i check to see how far the package is only to find out the package was hijacked on the Courier IT website. The issue here is Hi-Fi kept quiet about all of this i had to call them and ask them what's going on and they had no idea, absolutely clueless. Clown behaviour. today I call them again to find out he situation and nothing has changed, they keep escalating the matter when the real people responsible are the ecommerce division who don't want to hand out their numbers ad answer for their accountability the lies just keep piling on telling me it takes 48hrs to lodge a police report. Had i found out today it would have been 72hrs. They **** kept quiet and hoped i wouldn't have checked how far the package is. Right now they're telling me they are creating a new package number which will take the whole day as if their offices are located at the moon. Courier IT are just as sloppy because the offices in Johannesburg couldn't answer . I had to call the headquarters in Cape Town to get the guys from Johannesburg to call me which they claimed they had no idea and i must call HI-Fi which I had already did. This is our last telephonic conversation either I get my package today or Monday is the cut off date and i want my money refunded because this means they're going to start another 5 to 10 days waiting period. I'm not ordering a Rolls Royce Engine for a Boeing 747 jet which by the way they deliver quicker than Hi-Fi and Courier IT.