Hi Fi corp, Hi Fi *******!

11 March 2024: A purchase was made online on the 11/3/2024 for a 95litre hisense chest freezer for R3519

12 March 2024: called to say the item is out of stock in krugesrdorp(where it came from wasnt an issue) but the rustenburg branch has it but they doing stock take(there stock take became our problem) and it will take 3 days till they are done and eventually will deliver the item on monday the 18th March 2024

17 March 2024 :(a day before the delayed delivery date of 1 week later ) called by rustenburg branch to say they only a have a demo with no offer to reduce the price,because we were forced to we agreed and confirmed again that it will be delivered the next day.

18 March 2024: no call from the store. We called many times to find out where is the freezer we paid for a week ago. The store manager said he would call us back many times but failed to do so. ****S.theres a culture within the brand of HI FI corp.

19 March 2024: sms received fromHi Fi corp that the courier had picked up our item and is on route to us. After following up few times with them, Nothing came.

It is now the 21st of March 2024 . Many calls were made daily to HI fi corp and lots of False promises were made by many HI Fi corp employees

Now that we demand our money back they are saying it is going to take 7 to 14 working days to refund,in 2024! How insulting ,how stupid do you think people are.U going to take a week to return someones money back when you took it immediately. *******! A simple instant payment can be done.

HIFI corp took our money. Did not deliver anything.NOT even late. It hasnt been delivered . And now dont want to return our money. HI FI *******! Give our money back immediately or deliver our item by friday The online customer care service staff and the rustenburg branch staff has no honesty and integrity when dealing with customer concerns,Lies upon Lies. Talk about processes and procedures when actually its just incompetence and dishonesty. Wont deal with these guys ever again.

To top it all off. Not 1 call from them ever to explain themselves. We always had to call.