fS
fritz S

1 reviews | Active since Sept 2013

02 Mar 2015, 16:31

Hi-fi Corp. above the consumer protection act

on 16 Oct 2014 i bought a Asus T100 tablet pc. i had it for about 3 months and then bought a sd card to expand the storage capacity. when i insert the card, the pc recognises it and it works with no problems, until you leave it for a while and then starts working again, the card is then not found on the system. you physically have to remove the card and re-insert it to be recognised by the system again. if you are lucky it goes ok for a day without doing it. i took it back to HI-fI Corp for a refund, because i dont want it to be repaired and then start giving other problems (which i believe to be my right under the CPA returns policy). i left it at the store to be assessed for 2 weeks. i went back today to get a refund, but the manager, dewald geler was called and he had this rude in your face attitude and said they will not refund me, but will rather repair and i can take it or leave it.(btw i have the contact number of another customer who heard how rude he was). im not his wife or one of his workers. i dont want it repaired, i want my money back, and will NEVER buy anything from HI-FI Corporation again in my life. i suppose i will get the cut and paste reply with a ref. no.

0
Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply03 Mar 2015, 13:10
Official
Hello fritz1973,

Thank you for bringing the matter to our attention. We apologise for the obvious disappointment and inconvenience caused.

This matter is receiving our urgent attention and we will revert with feedback soonest.

Your reference number is 716365

Thanks and kind regards,
Veni Byers