Guarantee/ Warranty Policy

hi i bought a tv from Hi Fi Corporation in Mitchells Plain Promenade on the 31 March 2017. On 04 October 2017 the evening the TV just swiched off and didnt play again. i took it back to the store the 05 October 2017 hoping to get a new tv since the faulty tv is not yet a year old, to my surprise the customer service agent informed me that unfortunately the tv broke just ouside its 6 month period and that the tv have to be send for repairs and if they cant fix it then they will give me a new tv....Whaat a brand new tv i just bought over 6 months ago has to be repaired??? Clearly not happy with that response i asked to speak to the manager, Melvin was called he didnt want to understand my protestations and was just in a hurry to get rid of me.. as he just kept on telling me the same story and told the lady to book it in and just walked away without even worried about the fact that i was not satisfied or the fact that i was still trying to speaking to him.For me that left a bad taste in my mouth as i was again shown the bad service we get in our communities, as i can assure you in the other communities a manager wold never walk away from a complainng customer or any customer for that matter while the customer is still trying to speak. but that is not the primary issue. how can a brand new item such as a tv that is supposed to give a servise for at laest 5 or more years that was just bought a few days over 6 months be send for repairs, surely that item should be replaced with a new one as it is not even older than a year. one thing is for sure, i will never ever buy from Hi Fi Corporation again and i will advise all my friends and family the same, no matter what specials they have.