AB
Ada B

1 reviews | Active since Jun 2012

08 Feb 2016, 09:43

Great customer service

I recently bought a few items from Hi-Fi Corporation- Park Meadows Jhb.<br> <br> Unfortunately, the day before my goods were delivered, my fridge I purchased (R3999) had a few dents on it.<br> <br> The Manager for the store, was able to give me a different fridge for a discounted price of R500 less than the original price of R5000 of the new fridge.<br> <br> Thank you to the manager for your speedily service, efficient customer service to rectify the problem and for the discount.

0
Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply08 Feb 2016, 11:03
Official
Hello adatjie,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 724013.

Thanks and kind regards,
Customer Resolution Center