bB
benbezuid B

1 reviews | Active since Dec 2014

17 Jan 2016, 14:47

GOT COUPLE OF SINOTEC LED FROM RETAILER

GOT 5 LED TV FROM RETAILER COUPLE MONTHS AGO BY REMOVING ONE UNIT FROM SEALED BOX TO FIND THAT SET WAS TOTALLY DEAD TO INSTALL TV PLUG WAS CUT OFF TO GET WIRE INTO A HOLE BY RETURNING THEY TOLD ME THAT SUPPLIER SAID SET GOT NO MORE WARRANTY DUE TO THAT SO NEW SINOTEC TV ENDED UP IN GARAGE AS S**** ONE OF REMAINING 4 SETS WENT FAULTY 3 WEEKS LATER. IT WAS RETURNED FOR REPAIRS BY SUPPLIER IT IS NOW 10 MONTHS AFTER PURCHASE THIS UNIT WAS RETURNED 3 TIMES TO SINOTEC FOR THE LAST 5 MONTHS UNIT ARE WITH SINOTEC AS THEY NOW CLAIM THAT I DAMAGED THE SCREEN THIS IS REASON WHY THEY DONT RETURNED IT AS REPAIRED UNLESS I PAY R3310 FOR THE REPAIR IS A SINOTEC TV REALY A GOOD BUY AS IT CAMES WITH A 3 YEAR WARRANTY SO IN LESS THAT YEAR I GOT 2 SINOTEC LEDS SITTING RNR IN MY GARAGE

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Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply18 Jan 2016, 08:54
Official
Hello benbezuid,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is 723363.


Thanks and kind regards,

Customer Resolution Centre