****ED up Service

I app**** for credit on line and was made an offer to go to the nearest branch, I went to Westgate to complete everything on the 22/12/2017,and chose my goods.. I was told they will get back to me in 48hrs, I called on Wednesday and spoke to Julia in Westgate who said my order was approved and they wrecwaiting for stock she will call me the next day, I waited for her call till the 30/12/17 I called Julia she told me it's not her responsibility but that of the consultant Mickael to look for stock, I spoke to Mickael who told me about Marko the regional manager who has to authorize the IBT and the I spoke to Lydia who said I can get stock from the Lifestyle Crossing in Westrand, I drove the only to realize that the order is not yet finalized and I can't get my goods, really how can they whole company be so ***********... The employees don't even care about clients they laugh and make funny faces right in front of clients.. Im in awe I'm appaulled by this service..