********** Alert

********* ALERT I hope everyone sees this specially hi corp I made a laybuy 3 months ago and paid it up way before the expired date which is in 6 months time.

I paid it and never collected I told them I will come collect on the weekend cause I had also bought a fridge I wanted to collect everything on the weekend, now here is where **** hit the fan I went there to collect.

The cashier went to check for the laybuy and came back with nothing she called the person who assisted me when placing the laybuy to come check he went to check and he came back with nothing.

Now he is standing and looking at me saying he doesn’t even now where to start he tells me they were busy biting Black Friday and it was sold

Am like I work in retail I now how this works, you people wanted to reach your target and you sold a reserved item and that’s not allowed it’s ***** cause you basically selling one item to two person and taking both consumers money.

If you have 2 items in stock and 1 is a laybuy you basically have only 1 item so out of anger I told them give me back my money they tell me we don’t have enough money give us your number we will call you when we do have it.

I have them 2days and a half no one called and no one tried to reach out to let me know what’s happening yet I waisted my time I went there to ask what is going on I need my money back so I can go buy the tv elsewhere still they don’t have money

So they tried selling me a different brand of the item which was in the same price range as my item I told them No if that’s your option then I want either a sumsang or my money back.

What’s so annoying the most is that they tried to cover up their ****ty ways with a lot of bull**** which didn’t stick, what they did was ***** and I asked the branch manager is this they way you people do things of cause not but my next question was what actions were taking regarding this matter because not only do you have my money in your position you are waiting my time and have no solution that works for me as a consumer.

I told them I am gonna make a **** lot of noise on how you **** consumers I sent emails to their customer service and here I am let this reach the relevant people to action some sort of discipline.

I will send numerous emails to their customer service if I have too.

Apologies to any errors in my typing I was typing fast out of frustration.