First experience and never again

I placed an order order on the 2nd of October and have been sent sms to inform me about the order progress and they said the order will arrive on the 4th. On this day I received no communication from the store or the courier and to my surprise only about 17h45 an sms came through and said order was delivered. I don't know to who the order was delivered to as I was on my way home by this time. I called on Saturday and was told courier doesn't work on weekends and will call them today. I have not heard from them, first experience and I'm not impressed this was a birthday day gift for my brother and nothing is said.