1 reviews | Active since Apr 2016
Faulty Freezer from HI FI CORP
I bought a Defy 210L Freezer from Hi Fi Corp in Newcastle. The instructions said to let is stand for 24 hours before use. I did so. I plugged it in and waited. Two days later it was still not working. When I phoned HI Fi Corp they said that I could not return it as I had had it longer than 24 hours and that they would send a repairman. This is in contravention of the Consumer Protection Act as the goods are faulty. I would like the item replace or my money back.
Good day Thakhati
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 726164.
Thanks and kind regards,
Customer Resolution Center
Good day Thakhati
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 726164.
Thanks and kind regards,
Customer Resolution Center
