false product and representation

<p>30/08/2016 I bought a Hisense flat screen TV 32inch at Wonderpark shopping center</p> <p> I was told that I should take extended warranty this would help cover for ALL damages by their sales person which I saw good and took it as I was told that for the next 5 years my TV would be covered for all damages.</p> <p> now my TV the screen is cracked 22/09/2016 I called the customer services line and i was told they can’t help I should call the branch I bought from as they don’t cover physical damages, when I called the branch I was told that am not covered and they going to charge me for repairs if I take it to them but when I was at the shop to buy the TV I was told that I should take the cover and my TV is going to be covered for all damages. Talk about selling in the wrong way and false representation</p> <p> now I have to pay for something which I was told take out the cover and you’ll have a peace of mind and just keep your receipt for any claims you going to make for the next 5 years</p> <p>I still have the receipt even today</p> <p> </p> <p>Sipho Baloyi was the sales person as per my receipt</p>