JW
Jaco W

1 reviews | Active since Dec 2014

27 Feb 2016, 10:09

False advertising on promotion laptop

I wanted to purchase a Asus pentium processer laptop as advertised till 29 Feb 2016 for R3999. When I started to ask about the features the laptop they were advertising it was not a Pentium processor but a Celeron. It was a complete different product. When I pealed off the label is showed Celeron. By putting an other product's label on it does not change the actual product. I asked them why they false advertise and the manager could not answer me. I requested that they order a asus pentium processor laptop from head office but they refused. The product was also a 2nd generation processor and not a 3rd generation as advertised.

0
Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply27 Feb 2016, 11:19
Official
Hello Doekster,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 724550.

Thanks and kind regards,
Customer Resolution Center